What is HSBC Safeguard?
In today’s technology–driven world, banking security has never been more important. At HSBC we’re constantly putting new and better ways in place to protect our customers’ accounts.
This is why we’re introducing HSBC Safeguard; a series of initiatives designed to better protect all our customers from fraud and financial crime. To do this effectively, we need a little help from you. We have global systems that deter and detect criminal activity. To work most effectively, these systems rely on having the most up–to–date customer information. Now we need to confirm that the information we have about you is both accurate and current.
Customer Information Review Document Requirements
Click on links below and complete required documentation
Required Documentation by Entity Type
- Sole Trader (PDF, 166KB)
- Corporate Checklist (PDF, 221KB)
- Partnership Checklist (PDF, 234KB)
- Trusts (PDF, 301KB)
- Non-profit Organisations (PDF, 176KB)
Additional Required Documents
HSBC Safeguard and You, click here (PDF,42KB)to read the FAQs.
Protecting you from Fraud & Financial Crime
In today’s increasingly connected world, it’s more important than ever to ensure your security – especially when it comes to banking. That’s why we’re introducing HSBC Safeguard: a series of initiatives designed to provide better protection for all of our customers from fraud and financial crime across our global processes and systems.
Information is key to protection
Our systems and processes rely on us having the most up–to–date information about all of our customers. Soon you will be asked to do one or all of the following:
- Confirm or update your existing personal or business details
- Provide some new information which may include original documents
We understand that this may cause some inconvenience, and we apologise in advance for this, but we will work with you to ensure the process is as simple and straightforward as possible. We are committed to the international effort to detect and prevent financial services being used to launder proceeds of crime. To help with this, we must comply with legal and regulatory obligations in taking a risk based approach to obtaining information about our clients.
It is imperative that should you receive communication from us regarding a request to update our records, that you provide the requested information in a fulsome, prompt and timely manner. Receipt of the requested information will enable us to better safeguard your financial transactions and information.