Personalise the credit card alerts that you want to receive

The best protection from fraud is early detection. With HSBC credit card alerts, whenever your HSBC Business credit card is used, you can identify any unfamiliar transactions earlier by receiving alert notifications at no cost to you. HSBC credit card alerts put you in control.

Using our online platform you can update your credit card alert preferences anywhere, anytime, by requesting new alerts or making changes to existing alerts.

Receive alerts via email or on your mobile, with custom alerts for all transaction types and dollar amounts for:

  • Purchases over a selected amount
  • Purchases outside of Bermuda (i.e. international purchases)
  • Online and phone purchases, where the card is not physically present
  • Declined transactions
  • Approaching your credit card limit

HSBC helps keep your card safe with these protection benefits:

  • Account monitoring 24 hours a day, 7 days a week
  • Card alerts
  • Chip technology

How to sign up

Use our easy online platform to register for credit card alerts (note: you will be redirected to another page to complete sign up).

If you receive an alert and notice an unfamiliar transaction, contact our 24/7 contact centre immediately on 299-5518.